Some of our brands offer standard free shipping in the EU and in the UK. However, other brands may have a shipping fee which will be reflected in the checkout. Orders may also be subject to import taxes and duties that will be applied when the delivery reaches your chosen destination. Your products will be shipped directly by our sellers. You should expect to get your items 2-30 days business days after dispatch depending on where the seller is based. If you haven´t received your order after 30 days, please contact the seller.
How do I know when my items have been shipped?
You will receive a notification when your items have been shipped. The seller will change the status of your order. You could track your order through your profile if the seller provides such an option.
When will i receive my order?
Delivery times may vary depending on the location of the seller. If you have ordered multiple items, you may receive multiple parcels on different days. Shipping policy by individual sellers could be found on their single product page or in the T&C on their individual online boutiques.
Where can I see the shipping policy of each seller?
You can see that under the products they are selling or contact us on firstname.lastname@example.org for more information.
Do you offer next day or express delivery?
For next day or express delivery in the UK, please get in touch with the seller individually. Please note that delivery costs may vary among different sellers.
Can I cancel my order?
Depending on your location, you have the legal right to cancel your order based on EU Consumer Law. Refer to your rights here: http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm